Frequently asked questions
Straight answers about booking, pricing and service. If your question is not here, use the contact page.
Booking
Use the “Book a service” page: pick the service, enter your name, mobile number, address and a requested date and time, then submit. No account or advance payment is needed. The request is received first; Rovala confirms it separately.
Pricing & payment
Each service has a standard price shown on its service page once the business has approved it for public display. If a service page says the price is confirmed at visit, it means the public price for that service has not been published yet — the technician will explain the work and the amount before starting, and you pay only after the service.
Service & areas
Rovala’s Service areas page lists the localities currently verified in and around Ranchi. If your locality is not listed, you can submit a request with your address; Rovala checks coverage before confirming the service and requested time.
Warranty
Warranty terms for service work and parts are being finalized by the business and will be printed exactly as approved on your invoice. Until then, the invoice lists the terms that apply to your specific job.